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I purchased the 3 month plan where they would come back as often as needed in the 3 month period. I have made 4 appts and 3 of these appt no one showed up.

This is so frustrating when you make plans to have someone home for the service and no one shows up or calls. I am a afraid my 3 months will be up and I will still have pest.

I would not recommended Terminix to any of my friends or family. The customer service people have been very apologetic but this doesn't help get someone out to my house for service.

Product or Service Mentioned: Terminix Pest Control.

Reason of review: Poor customer service.

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Anonymous
Pompano Beach, Florida, United States #1238575

Good luck. They are terrible in calling back.

Try calling someone in management!?!?

Ha....they are protected better than the president.....try writing to the BBB. Worked a little for me.

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