Terminix - WORST COMPANY EVER - DO NOT HIRE
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New ReviewerA salesman came to my house. Told me about the "premium" package for mice and termites, cost $130 a month.
When I asked why monthly, he said "if an animal gets trapped in your attic we will be there within 24 hours to remove it." Told me I could cancel anytime. Next day, reps come and put down 8 mouse traps and termite towers. I'm not going to pay $130 a month for that. I call Monday to cancel.
I was told it was after 3 days of signing ( it was the 4th day) and I would have to pay $1,500! Does not say that in the contract Anywhere. In short, No One Has Been To My House since. I've made 3 appts, had to cancel 1 of them.
Imagine my surprise when I get an invoice from a rep who said he was at my house for the appt I canceled with him 2 days prior! Said he knocked and no one was home. This was March 12, 2022, the day of the huge blizzard. In short, he lied.
In summary, it's almost July and no one has been to my house since, yet that payment of $130 is always taken. I asked them for a copy of my contract since I can no longer see it on their website.(hmmm) They sent me a contract I did not sign.
I have contacted my lawyer and sent him all of the documentation. I don't know how they are still in business.
Monetary Loss: $645.
Preferred solution: I WANT MY ACCOUNT CLOSED AND I WANT MY MONEY BACK, EXCEPT FOR THE INITAL $130 I PAID FOR THE ONE TIME THEY CAME TO MY HOUSE..
Terminix Cons: Lying salesman, Breach of contract by terminex, Customer service in billing.
Location: Pittsburgh, Pennsylvania
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