Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Value for money

Someone from “Magic Pestcontrol” the “ residential service” division of Terminix knocked my door just a few days after moving to my new house. They told me the area had quite a lot pests and need to have control otherwise my house would be “bothered”.

I trusted them and signed the “contract”. It was a short talk and I couldn’t read carefully all the Ts & Cs. After the first service, I found the effect was very limited and actually I learned from neighbors that we don’t have much pests issues. I didn’t allow them to come anymore, however they kept withdrawing “payment” from my account without my authorization and didn’t notify me until I received the bank statement.

I contacted them and was shown that so called “Contract” that I have to pay one more time service even if I cancel the contract. This kind of terms are not legal.

Their behaviour makes no difference as a robbery. Stay away from this company and never ever give them your bank information.

Product or Service Mentioned: Terminix Customer Care.

Reason of review: Problems with payment.

Monetary Loss: $150.

Preferred solution: Full refund.

I didn't like: Fraudulent activity, Cheating.

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