Very UNPROFESSIONAL behaviours by Terminix plus causing DAMAGES to home structure with heat treatment....
Terminix is a very UNPROFESSIONAL company in many way :
1. Their sales reps only cared about getting customers contract and money....then provide NO real follow up services or avenues of reparation for the damages they caused even when we contacted them by phone and emails many many times.
2. They also used OUTSIDE contractors when doing Heat Treatment instead of the normal Tenting. The contractors are also very UNPROFESSIONAL ....they did not even know what area or rooms or the kind of treatment we requested. The Rep also promised us a supervisor or he himself will monitor the treatment that day but no one showed up except the two contract employees who did not know what they are doing.
3. They damaged a door permanently in our kitchen area when applying the heat treatment but no one cared when we called to complaint and they only called or email back with many unneeded extra services or product
DO NOT use this COMPANY....!!!
Product or Service Mentioned: Terminix Customer Care.
Reason of review: Poor customer service.
I didn't like: Lack of response, Causing damages to house structure.