I've been a 25 year customer and somehow lived through Terminex's below average scheduling. Despite yearly complaining about sending me a bill 6 months before my expiration month, I seceduled an appointment from 8-10 this Monday.
I scheduled 3-4 months early go get that time slot. Two days ago I get an email from Terminex stating my appointment is NOW late in the afternoon. NO CALL ASKING ME. NOTHING.
THEY just arbitrarilily change things like I'm in the Army. I called two times asking a rep to call me. Nothing. It is by far the worst run company I have ever dealt with.
Why I'm still with them is my fault.
3 years ago I times my inspection of my 5,000 sq ft house. Eight minutes from entering my front door until walking out. Cost over $400.
I call yo complain to the manager. THE GUY WHO DID THE 8 MINUTE JOB WAS THE MANAGER.
Product or Service Mentioned: Terminix Pest Control.
Reason of review: Scheduling.
Preferred solution: For making me change my schedule after 3 months in stone appointment, I would propose a fee reduction for my aggravation. .