Harold with the san diego office came out to inspect for what I thought were bed bugs. Something was biting me.
Harold came out and said he could not find any bed bugs but I wanted them to spray anyway as something was biting me. Called Harold and texted him to have him come out and spray. He never returned my call or text. Saw him about 2 weeks later up the street from my house talking to another customer.
I stopped and talked with him about why he never called me back. He said he was too busy.
I kept asking why he would treat a customer that way and he called me crazy and threatened to call the police.
Another company came out and found casings and I had them spray and a substantial lower rate than terminex quoted.
Product or Service Mentioned: Terminix Customer Care.
Reason of review: Poor customer service.