Newtonville, Massachusetts

I have been a Terminix customer for three years. They have the worst customer service that I've ever experienced.

Rude customer service representatives. You can tell by the manner in which they speak to you that they are unhappy with their jobs. Long wait times. Technicians are good and I've had the same technician for three years.

He is the ONLY reason I've continued my contract with Terminix. He is courteous and professional. However, if I need to contact Terminix for anything else, it is always an unpleasant experience.

There are many other small pest control companies out there. Avoid this company and find another one.

Product or Service Mentioned: Terminix Pest Control.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Nov 14, 2015.
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