I joined with Terminix when I bought my house. Had them come out and spray.
They treated the outside and inside, and within a few weeks I was still seeing spiders and ants. So called them to come back out and informed them that the spiders was getting into my grandkids play room and my room onto my bed and bitting me. I was having a brown recluse spider problem bad. I had *** marks on me and showed the gentleman when he came out.
So they treated it again. And still the same thing. So called them again and they sent someone out again. This went on for 2 months going on 3 months, so each time they told me there would be no charge, even spoke with supervisors and they had to set up dates and times, so then one day I received a email to set up a free termite inspection and that someone needed to be home and I said Ok, set up a time and date, and didnt see no one show up that day, so left the next day and when i came home.
I noticed drill marks all along the side of my house where my cement and brick meet. I was shocked and mad.. This was new cement poured just a couple months earlier , they came and didnt inspect and decided to take it upon them selves to drill around my house and on my back patio and then place splats of ready mix cement over the drill marks , and left one drill mark uncovered. Little to say i was mad as ***..
How could you come to someones home and do that without written permission or explain to the homeowner what is going on. I called and they said they would send someone out to look at it. But in the mean time someone was suppose to come today and spray again free cause of the spiders and ants. So while the gentleman was here I asked him about it.
I said is this normal when they do a inspection , he said No that is treatment and you have to sign for that. I was shocked. So I had a lady call me today about my bill said i owe them for a treatment spray. I said no it was free, cause i still have the same problem from the first time you all came out here, 3 months ago..
and was told it would be free. Then I said what about my drill marks, she said Oh Im calling about that too..
said some one would be calling me about that, havent heard a thing. About ready to file a complaint and claim with them.
Monetary Loss: $2500.