Terminix Termite Pest Control Reviews

Terminix Termite Pest Control 1 of 3
1.4
(11 reviews)
Service Scheduling
Product or Service Quality
Value for money
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The terminix technician has set traps which are empty. The technician set traps in the bathroom next to my denture cup and toothpaste. The traps shouldn't be set near anything that is used in the mouth. Terminex needs to treat my apartment. With my vacuum I pickup pests in the carpet every 2 days. The terminex representative is Don tells me he is waiting on direction from his corporate office. He claims I gave him a lady bug. I have pictures...
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I HAD MY HOUSE COVERED BY TERMINIX FOR 38 YEARS. THE WORST SERVICE WAS WHEN WE HAD TERMITES.THEY TRIED TO COVER THE DAMAGE UP AND HIDE BAD WOOD.WHEN I FILED A COMPLAINT WITH THE ATTORNEY GENERAL OFFICE ,THEY DID SOME REPAIRS AND CANCELLED THE CONTRACT. THEY WANTED TO FLOOD THE EXPANSION JOINT WITH A CHEMICAL THAT IS NOT SUPPOSE TO BE USED INDOORS. I SAID NO AND THEY CANCELLED THE CONTRACT. JB.I ALSO PAID FOR THE YEARLY CONTRACT IN MAY AND THEY...
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1.0
I didn't like
  • Dealing with terminix customer service
  • Service received
#943056
Bad sales practices.Acquired service to TENT my house for termites. Was told tenting will be done within a month. Instead, only sprayed around the house and told me that tenting appointment is not available for 6 months. I told them that I cannot wait this long and to cancel my contract. They told me that I cannot get out of the contract because they sprayed around the house. Again, I got their services to get my house TENTED. Instead, they only...
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1.0
I didn't like
  • Scheduling
  • Management
  • Lack of direct customer response
#939904
THIS COMPANY PERFORMED A TERMITE JOB AT MY CONDOMINIUM. THE JOB WAS POORLY PERFORMED. THE WORKERS THREW OUT EVERYTHING IN MY KITCHEN THAT WAS EATABLE & ITEMS THAT WERE NOT EATABLE. THE WORKERS THREW OUT ITEMS THAT WERE DOUBLE BAGGED & SECURLY BAGGED. WHEN I CAME HOME AFTER THE TERMITE JOB WAS PERFORMED EVERYTHING THAT WAS BAGGED WAS THROWN OUT. THE JOB WAS DONE IN A BRUTAL, SAVAGE & HORROR MANOR. THE SERVICE THEY PERFORMED IN MY MULTI UNIT...
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Today (9/27/16), I left work early without pay for a Termite inspection & they didn’t show up. I called 5 minutes before the time & was assured that they were showing up. 15 min after the time frame, I called again & was placed on hold & when asked to speak to a manager, was told someone in that capacity would call me the next day. When I insisted I speak to a manager, they (surprise) placed me on a long hold, came back and claimed they tried...
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1.0
I didn't like
  • Unprofessional
  • Poor coordination
  • Untrustworthy
#926773
He came, we were scrambling to get things done and it was at this time the I was asking him what the process is for the heat treatment and I was informed that terminix does not do heat treatments and Doug would say anything to make a sale. So, now I am paying $1300 for a service the terminix does not even offer, I was mislead and I feel screwed and stick since I signed a contract. I filed a complaint with the office and I was told that someone...
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This all started when I called Terminix now (about three weeks ago) to let them know I had a serious termite issue in my bedroom, that had been treated by them multiple times before. I told them that I knew for a fact that it was termites that I had in my room and that it needed to be treated immediately as they were crawling all over my bed in the night time and it was preventing me from being able to sleep. They said not a problem and that...
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I called Terminex and they came out and charged me $1000 to plug some gap in my home and set some traps.We had squirls in the attic. So i agreed. They added a 2 year plan to spray outside of the house for an additional $200. It was expensive, but I agreed. Then one day the guys came out and sprayed .... a few days later I go a bill for $89 for the spray. I complained that I had already paid the fee's for that. They stated that in addition to the...
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After 4 years of using Terminix, my house is full of Termites!
After 4 years of using Terminix, my house is full of Termites!
After 4 years of using Terminix, my house is full of Termites!
I am a customer of Terminix since 2012 and I was relaxed to know that my house was protected until I started to remodel the bathroom, and what a surprise the wall studs were full of alive termites, after having a report every year that there was no activity, this happened. Now Terminix doesn't want to give me some refund for this issue and I had to pay out of my pocket for all this destruction. I have been paying Terminix for all these years...
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I didn't like
  • Bad experience
#894523
I scheduled a termite inspection for a Wednesday morning 8-10am. This was a mortgage requirement for a home I was buying. At 8:30 I received a call notifying me they were not going to make it. The rep indicated MAYBE they could make it later that day or the next day. I was leaving town and said I needed it rescheduled for Monday. They gave me a time slot for Monday between 4-6pm. Just before 3:30, I received a call from a rep saying they...
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Terminix Termite Pest Control Review

#863477
1.3
I have been a customer of terminix for 20+ years any now can not get damaged bait stations replaced. I have been told that the manager of Dothan Al would contact me 3 times within 24 hours no call get. I will be looking for another pedtcontotl company.
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