I have had their "Termite Guarantee" for years and we find termites in our fence and they say it is not covered. What a shock and a bait and switch.
I talk to some "liaison specialist" at their corporate office who just gave me the run around. We are obviously not going to renew our pest control ($285)and termite ($279) annual contracts when they expire. You would think they would want to keep a customer that has been with them for over 20 years. I wish I had known this before I wasted all the past payments for their "guarantee.
What a big DISSAPOINTMENT!
This reviewer shared experience about warranty issue and wants this business to have the product delivered. clay2015 is overall dissatisfied with Terminix. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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