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I have a contract (for years) w/Terminix. I called for a service inspection when I saw a billion termites swarm from my house today.

They said they would be out between 3-5pm. At 6pm I called the 800 number to let them know that no one came out. I got disconnected and had to call back. This time, they said I would get a call from the local manager.

At 7pm I called the 800 number again to let them know the manager didn't call. They said, it would be unlikely that a manager would have gotten the message since most leave the office by noon.

And that's how I spent my Saturday.

Product or Service Mentioned: Terminix Pest Control.

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