2 comments

Called, made appointment. No one showed up.

Called back, on hold more than 15 minutes, 3 different people spoke, no word why. Called back, tired of 'on hold.' Hung up.

Glad I didn't pay them yet. My suggestion, deal with someone local.

Reason of review: Poor customer service.

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Anonymous
Flint, Michigan, United States #1014567

Just interesting to note is that Memphis, TN is where both their Corporate H.Q. and parent company ServiceMaster are located!!

Anonymous
#1014506

keep making appointments for the technician to treat the inside on a Saturday and they come whenever they feel like it to only treat the outside. For all I know they only come by the put something on my door.

This is the most frustrating company to deal with - can't seem to get it together and I won't be wasting my money on them anymore. I paid for them to treat quarterly inside and out.

I'm still after 20 minutes sitting on hold!!! Terrible customer service and communication and I still have living things in my house!!!

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