Not resolved

Terminix sales people rush the conversation and do not disclose their terms for service. They sign you up and then do not show up.

They fooled me for 3 weeks to provide service and kept rescheduling it even though they did not want to provide any service. It was great that we had provided alternate remedies to our tenant living in the apartment for the pest issue as a temporary solution while we waited for Terminix. They were shameless and did not care when I complained. They asked me what I need as a resolution.

I asked them that I need the services performed. They told me their manager will call but he never called.

So I called their complaint department, and he also assured me that they will take action, but there is no follow up. Terminix is the worst customer service company in the state of washington I have experienced in 12 years.

Product or Service Mentioned: Terminix Pest Control.

Monetary Loss: $430.

Company wrote 0 private or public responses to the review from Apr 28, 2012.
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