5 years with the company till just 2 weeks ago I feel most of the complaints have a leg to stand on. If you would like to know if your complaint is one of them you can email me your complaint and i can point you in the right direction to get some action..The squeaky wheel gets the grease!
For example if it's because your tech was not at your home long enough the trucks have smart truck the manger can look to see how long they were there.
If you can not get your local branch on the line there is a number you can press to skip the prompts and get a back door line to your very own branch. Just email if you have any questions..just a concerned person looking out for people who have problems that could have been easily fixed!