As a second time customer I had doubts about restarting services. However after two years of canceling services and continuing to receive letters and calls to restart service.
I went ahead and gave them a second chance. Within the first 24 hours of receiving services upon arriving home we can clearly see the services went unperformed. After calling customer care immediately about the situation I was advised it would be two weeks before they could return to my home I told them this was unacceptable I would rather cancel since it was obvious I was going to have the same issues the rep was rude instantly. Then iafter requesting to cancel I was in for.bed they found a way for someone to come out.
After waiting all day no one showed when I called back. They said the computer said no one said that to me yet I had the names of every rep I spoke to who confirmed horrible experience nothing was resolved as of yet.
Product or Service Mentioned: Terminix Pest Control.
Reason of review: Poor customer service.