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Customer service
Price Affordability
Service Scheduling

I only have Terminix because my previous pest control co. was bought by them.

They keep raising their rates with fewer pest control visits.

When I had to have exclusion done for my roof, it took them 3 times to do it right. Follow ups with the exclusion package when I called, because I am hearing noises in the attic, are difficult. They gave me an appt, but did not show up!

I paid $1600.00 extra and that was before the warranty expired, but they didn't show up so the warranty is now expired.

Well played Terminix!

When I called they saif I'm not on the schedule even though I'm a long time customer and made the appt, put it on the calendar and took the morning off from work. They say someone will call me back to schedule. I'm still waiting.

If there's a bug issue they can't handle they won't say they don't do that they'll just offer you some other service for some other pest. ???

Worst service ever! I'm looking elsewhere.

Product or Service Mentioned: Terminix Pest Control.

Reason of review: Poor customer service.

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