Terminix has little to no complete training and almost zero managers at the branch level with the proper knowledge and training to handle encapsulation work or sump pump work. I worked for Terminix for 20 years and was midlevel manager for almost eight years.
The training process for Terminix is at best a joke. The role out "new product lines" such as encapsulation and exclusion and hold a group meeting with power point presentations and say; Go sale and install these new initiatives. If you do not because you are not trained, then the put pressure on you about your job security because you cannot get with the new program. I guess that is the price you pay to try and be a 2 billion dollar company.
20 plus years ago it was like a family, focused on customers, pest control, termite and employees to drive growth.
Now it is all about the might dollar.
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