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Terminix has little to no complete training and almost zero managers at the branch level with the proper knowledge and training to handle encapsulation work or sump pump work. I worked for Terminix for 20 years and was midlevel manager for almost eight years.

The training process for Terminix is at best a joke. The role out "new product lines" such as encapsulation and exclusion and hold a group meeting with power point presentations and say; Go sale and install these new initiatives. If you do not because you are not trained, then the put pressure on you about your job security because you cannot get with the new program. I guess that is the price you pay to try and be a 2 billion dollar company.

20 plus years ago it was like a family, focused on customers, pest control, termite and employees to drive growth.

Now it is all about the might dollar.

This reviewer shared experience about "not trained to complete services" and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Terminix. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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Anonymous
#1027913

It's always been about the almighty dollar and Yes Terminix is not a qualified contracting co! Most of the technician watch movies two week go out with a licensed tech for a week fill out a bogus training schedule to get registered given a 220 stop route and Then told to sell exclusion,insulation,Termite policies sump pump temp vents? a YOU GET THE PICTURE It has become the laughing stalk of the Pest control industry TRY TRAINING YOUR EMPLOYEES YOUR STAPLE FIRST AND THEN GIVE THEM ENOUGH TIME TO DO THE JOB RIGHT 18 stops a day 6 days a week no wonder why u have to bludgeon your customer base with all these bogus services your customer retention is terrible you cancel the second biggest co in the world too Consumers stay far far away from these crooks

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