Rhome, Texas
Not resolved
1.0
Details
Advertised vs Delivered
Customer service
Service Scheduling
0 comments

Made and appointment online for terminix to call me. They did call and I made arrangement for them to come out.

They had my address and my phone number. They time they gave me was late but I waited and waited. No show nor was there a call from them. The next day I called Terminix to see what had happened.

The guy on the other end transferred me to another department and I waited and waited for someone to pickup and they never did. How do you people stay in business? I ended up calling Arkin. They were here on time.

They called before time and they did the job right.

I will not recommend terminix to anyone. They wasted my time!!!

Product or Service Mentioned: Terminix Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $99.

Preferred solution: Let the company propose a solution.

I didn't like: Lack of accountability, Lack of service.

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