Made and appointment online for terminix to call me. They did call and I made arrangement for them to come out.
They had my address and my phone number. They time they gave me was late but I waited and waited. No show nor was there a call from them. The next day I called Terminix to see what had happened.
The guy on the other end transferred me to another department and I waited and waited for someone to pickup and they never did. How do you people stay in business? I ended up calling Arkin. They were here on time.
They called before time and they did the job right.
I will not recommend terminix to anyone. They wasted my time!!!
Product or Service Mentioned: Terminix Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $99.
Preferred solution: Let the company propose a solution.
I didn't like: Lack of accountability, Lack of service.