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Advertised vs Delivered
Service Scheduling
1 comment

I have never seen a company run so poorly as Terminix. I scheduled three appointments and stayed home and all three times and no one ever came out.

I have decided to go with another company as I do not believe Terminix will ever come out even if I gave them another chance. This is the worse company I have ever seen. I can see forgetting one time, but three is unacceptable. I also tried to talk to a supervisor last night and this morning but no one is ever available.

Not to mention they also never call me back.

Product or Service Mentioned: Terminix Customer Care.

Reason of review: Problem with delivery.

Preferred solution: Let the company propose a solution.

Company wrote 0 public responses to the review from Aug 18, 2016.
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Racine, Wisconsin, United States #1214205

I am a regular customer and have developed a bad case of termites. I've called and left 4 messages over the course of 3 weeks.

I talked with the corporate office who said the manager would personally come out today. I have now stayed home the whole day, cancelled all appointments, and still not heard from them.

I'm now in tears, I'm disgusted by the termites and Terminix.

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