I had Terminex install cylinder in my yard on July 2, 3016. For termites. I asked for a contract. The br manager said he couldn't give me a contract but could email it to me. 13 pages.
I explain I don't have a computer and use my little I phone . He said he would get me a contract, as if today sept 5th I still don't have the contract. I conted Les on numerous calls. On one occasion he told me he hadn't gotten the contract, he forgot.
I called the customer service and they said they couldn't get the contract the br mgr had to get it to me. I have made many calls to Cust serv. they kept telling me different reason why I haven't gotten it or should of gotten the contract.
I spent 1299.00 on the procedure, I was told that he was going to deliver on Wednesday 8/31 but he was no show. No call from him that he wasn't going to deliver.I was told a few days ago that les has the contract but he was going on vacation snd would deliver it in 9/7. I have no trust with br mgr, Cust serv. The br mgr Jason was suppose contact me but has never did.
Terminex has a "0" rating from me.
Rose Sydlik. 10007 green valley ln, Houston tx 77064
Product or Service Mentioned: Terminix Manager.
Reason of review: Poor customer service.