Product: Terminix Manager Clear all filters (0 of 48 reviews match)
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Terminix - Billed for service not done by lying tec.

The billed us cuz a tec came out couldnt get in our yard but said they did. MARK WARREN managment was completly useless and uncaring all this after canceling our contract with them.
1.0
Details
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Product
Terminix Manager
#1431011
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I had a scheduled appointment and no one showed up or called to let me know what was going on. I called them and was told they would have to call me back as they weren't sure what happened. While waiting the original Inspector called me and apologized, he was very...
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Product
Terminix Manager
#1411063
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This summer a rep came to our door with the opportunity to have our house sprayed for $100 if we were not happy with the service we could cancel. We signed paperwork based on the what the rep said but the paperwork was much different. The cancellation fee is $79 ....
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Anonymous
Anonymous

Ummm, it's worse than that - our Terminix contract had to be cancelled in writing, 30 days before the end of the "one year term". They tried to charge us for another year 10 m...

1.4
Product
Terminix Manager
#1400871
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We had Terminix treat our home for termites in 2012 and have continued paying the almost 300 a yr since then for inspections and to keep the warranty going. This yr our other pest control company found termite activity and some damaged wood flooring. We called terminix...
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Product
Terminix Manager
#1397012
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After servicing my house for bees I still had them 8 days later. When I called them they said they couldn't get back to my house for 6 days. When I asked for a manager I was put on hold for 30 minutes then I hung up! When I called back I was told the manager wasn't...
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Product
Terminix Manager
#1389184
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I was on a quarterly treatment plan with Terminix for a rental property. Because they were charging my card every time they performed a service I assumed that service had actually been performed. Then my tenant started complaining of bugs. I asked her when's the last...
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1.0
Product
Terminix Manager
#1383672
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Canceled services and still got charged for service I Never received..District manager Ricky took 10 days to contact me about a refund when I’ve called several times. He left a voice mail stating the process of a refund takes a few weeks.I called Ricky wanting...
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PlayfulBarb
PlayfulBarb

will not use this company

1.0
Product
Terminix Manager
#1365717
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I have called their local office and spoken to staff, managers, the service technician as well as the corporate IT people. The are all puzzled by this and give me promises to fix the wrong email address. After 5 years I have the right to be pissed. Maybe I will start...
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Anonymous
duh

Did it ever occur to you to just block their email address? It's a very simple solution and easy to do.

1.0
Product
Terminix Manager
I didn't like
  • Management support
#1365258
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Well I’ve called terminix more than 20 times last two weeks no call back they have this down to a science. Operator answers ask how to help them starts dog & pony show oh that’s awful I would feel same way let me put you on hold and contact manager in few minutes...
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Anonymous
Linda hobbs

Finally I had an email from terminix saying they are issuing 500.00 refund but they only cut checks two times a month 14 & end month after that should take at least two weeks ...

Product
Terminix Manager
#1351550
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Resolved
I called for mole removal Terminix salesman says it will cost 1500.00 well I don’t have that kind of money he said well there is a way to get it done for 500.00 just sign up for pest removal every three months 99.00 so I said sign me up as long as you know mole removal...
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Anonymous
Linda hobbs

Terminix finally responded they only process checks middle & end month after that couple days to get into mail then at least two weeks to receive refund. We will see what happ...

1.3
Product
Terminix Manager
I didn't like
  • Way they treat clients
#1349291
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