Manufacturer: Terminix Category: Managers Clear all filters (25 of 25 reviews match)
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SCRANTON PA LOCATION.Had exclusion done on house Chaulk and steel wool failed after one week. Tried calling several days no call back. Finally cancelled all serivce that took two phobe calls. As far as 100% money back that doesnt happen. ni communcation between...
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Anonymous
Anonymous

Exact same story about the exclusion FAILURE. Horrible customer service and they NEVER finished the job. We withheld payment until they completed the job and we didn't pay, ...

1.0
Product
Terminix Manager
#1087834
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The Mckinney TX office never shows up when scheduled! I called the main number to get a refund and they talked me into having the manager call me. He said that he would call me within two business days and I never heard anything from the manager. I call back and asked...
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Anonymous
Anonymous

Had the same experience with the technician not showing up with no excuse. Waited for 2 hours but he never came

1.0
Product
Terminix Manager
#1021992
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Had terminix come out for a pest problem last dec. they set bait / traps and said they would be back in a couple months to check them / retreat....They never returned but i did receive bills for the services.... Tried to go through corporate with the complaint was...
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Anonymous
Terminite

Terminix has been a complete disappointment, unprofessional. Customer service listens and does not care. Puts notes on computer but our terrible destructive results of the ter...

1.0
Terminix Petersburg, Michigan
Product
Terminix Manager
I didn't like
  • Being charged for services not performed
#917385
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Terminix Manager Review

#679135
5.0
Details
I called Terminix, the person who answered the phone put me on hold for one & half hours. I asked to talk to a Supervisor or manager and she put me on hold for almost a half hour. Someone was supposed to come to talk to me. She said the job was completed, no one came here all day. Please have someone call me at 206-245-8004. Urgent!
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Terminix Manager Review

#647819
Worst service ever, no one showed up as schedules for 2 times. Called and they put me on hold forever. Today I was scheduled for service between 1-3 , now it's almost 6 no one showed , the only quick thing they could do is to charging my credit card.i tried to reach a manager who put me on hold for half an hour until I was fed up. Definitely would not recommend this company to any one
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I was told a few days ago that les has the contract but he was going on vacation snd would deliver it in 9/7. I have no trust with br mgr, Cust serv. The br mgr Jason was suppose contact me but has never did. Terminex has a "0" rating from me. Rose Sydlik. 10007 green valley ln, Houston tx...
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Anonymous
Anonymous

The sales rep should've printed you a contract as well at the time of the sale. Many salesmen do not because they don't want you to see that they added other services such as ...

1.8
Product
Terminix Manager
#913373
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) over the past 63 days to get repair work done properly to the bedroom ceiling damage that Terminix did when conducting an exclusion in my attic and installing new insulation. While I have no issues at this time with the work that the company did, I am extremely...
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1.5
Product
Terminix Manager
I didn't like
  • Followup to repair the damage that the company did
#859596
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Seems like every time the inspector comes a manager arrives to find stuff the tech has not.The latest fiasco is a manager telling me that not being able to see under a 3 1/2 inch raised floor (over concrete) is somehow an issue with inspecting for termites and may...
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1.8
Product
Terminix Manager
I liked
  • Technicians
  • All techs have been great
I didn't like
  • Management
  • Home inspection
#849527
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Thursday: 1/14/16 Appointment scheduled to inspect for possible Termite damage - no show; Called and rescheduled appointment for the following Monday, necessitating missing some work time. Sat. 1/16 Technician who was supposed to come on Thursday showed up announced -...
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1.0
Product
Terminix Manager
I didn't like
  • Not providing scheduled service e
  • Discrepancy of what was promised and reality
  • Attitude of all concerned
#789110
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"Tech" came out to spray. Just so happened so did the Termite inspection "specialist" to survey the home. Specialist left first, the tech as he went to leave backed into our vehicle, damaging the front fender and a car cover that was on the vehicle. He did not stop...
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bobs2015
bobs2015

Your auto insurance should cover this, or your home owner's insurance. Tho, you might have to pay a deductible. This is the responsibility of the company that caused the damag...

1.0
Terminix Riverside County, California
Product
Terminix Manager
#749543
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Attempted to schedule a termite inspection with no return call/ confirmation. Called one week later and got a confirmed date and time range. After 3 hours no contact no show. Another call and was instructed a manager would call back. An hour later, no call back....
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1.0
Product
Terminix Manager
#690925
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We ordered additional work for our home at a cost of $1500.00 in which we gave a deposit of $500.00, which was not to be cashed until the work was performed. They cashed it immediately and we still had three days in which to cancel, which we did. They cashed it here...
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1.0
Product
Terminix Manager
#605262
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