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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Service Scheduling
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You cannot call local Terminix offices anymore because they laid off the receptionists. Now everything has to go through a call center in some other state.

My service was today, according to their website, between 3-5 PM.

The guy shows up at 11:40 AM and of course I am not home. Called the call center and they said the local office said service was between 8-5. Wrong answer.

I am not waiting all DAY for someone to show up whenever they, the OFFICE, wants!

No wonder Orkin is taking business away from Terminix. They need to get more business away from them.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss "appt time" of pest control and associated monetary loss in the amount of $250. Terminix needs to "stick to your appt times or take down your website. local offices dictate appt time and disregard internet website scheduling time" according to poster's claims.

Other people also mentioned pest control in their reviews. You may find this information helpful for further shopping at Terminix.

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