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I personally worked for Terminix for many years until I recently left . I have watched as they ushered customers out the office door when trying to complain about the poor service the received , all they cared about is money and nothing else they would discuss different tactics on how to fake good service.

They had this poor girl in the office calling people and lying to them about termites in the area. Anytime she tried to be honest with a customer she got in trouble. They will plant termites at your house or show you ants and say they are termites. they follow un ethical business practices just for a dollar.

They don't care about their customers or their employees unless your a manager ,then you can get away with murder.

stay away from Terminix your much better off. These people have no morals.

Product or Service Mentioned: Terminix Pest Control.

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Anonymous
Wildwood, Florida, United States #415186

See my Terminix horror story at www.ripoffreport.com

Also check out the official Terminix complaints, problems and lawsuits site at www.syix.com/emu

And beware of Trugreen lawncare as they are owned by the same cmpany, and operate the same **** way!

Anonymous
#333776

I was "let go" from Terminix a few months ago simply because I didn't sell enough. My customers loved me, never rec'd any complaints, always completed my route 95% or greater, and collected well each month. But because I didn't sell 2-3000$ worth of overpriced and oftentimes totally unnecessary products and/or services every month they had to let me go. While I did in fact sell (usually at least 500 -1000$/month but sometimes well over the 2000$/month "goal"), my numbers apparently weren't good enough. Trust me, you are far better off with a locally owned pest company that doesn't offer all the other products/services and force their service techs to sell. Or better yet, go to doityourselfpestcontrol.com and you can get the exact same products that I used as a tech.

Do the math: On average, the yearly cost for pest control with Terminix is $300.00 (75$ every 3 months). Go to doit yourselfpestcontrol.com and spend 50-100$ and you will have enough product to last you 2 - 3 years.

terminix pest control for 3 years =$900.00

doityourselfpestcontrol.com for 3 years = $50-100.00

And if you do go with Terminix, pray that your service tech (pmp) actually gives enough of a rat's *** to provide a good service, because believe me, plenty of them do not. Just a little information and common sense is all anyone needs to take care of their pest problem. There are plenty of avenues one can use to gain necessary info to treat their home correctly, without having to pay dearly.

Obviously I'm not happy with the way I was let go, but the above points reflect the way I've felt for quite some time. I was with the company over two years, and I developed a lot of good relationships with many of my customers. I can honestly say that I treated my customers the way I would expect to be treated, and tried to treat their homes like each was my own. In the two + years I was there, I did see a lot of questionable ethics. And nearly all of these situations revolved around money. Sell, Sell, Sell!! was the mantra.

Do yourself a favor, think twice about dealing with the big companies. Like every other large corporation, it's all about the almighty dollar.

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