I recently hired Terminix to eliminate ants in my home. The service tech inspected my home and informed me that I had a rat infestation in my attic.
I was horrified and very surprised at the fact that rodents were living above my children's bedrooms. The tech said that if I wanted Terminix to help get rid of the rats, I would have to pay $1,100 in full before he could call a "Termite/Rodent" specialist to come out. Reluctantly, I gave hime my credit card. That afternoon the Rodent specialist could not find rat activity, he placed multiple traps in my attic and returned every three days to check.
NO RATS were ever found. They used fear tactics to sell me services that I did not need. This is consumer fraud. Shame on you Terminix!!!!!
Terminix will not refund my $1,100. I will see them in court.
Product or Service Mentioned: Terminix Ant Pest Control.
Reason of review: Poor customer service.
Monetary Loss: $1100.
Preferred solution: Full refund.