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Terrible. Called in to schedule appt.

On wed morning at 9 am talked to customer service agent he advised the lansing store would call me within the hr to schedule yet that afternoon or next morning. This was at 9 am. I called back at 330 because of no call. Talked to nice supervisor she said they would be out between 1 and 5 next day guaranteed.

Ok so about 255 the next day. Technician calls says he is not gonna make ot due to a mandatory meeting. But he was gonna call supervisor to try to service. Called back 1 hr later.

Said he couldnt get ahold of anyone and not gonna make it. Totally unacceptable. Very unprofessional service. But first thing yeaterday morning.

He wanted a cc to bill me for service. Just terrible service

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Terminix. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

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