Product: Terminix Customer Care Clear all filters (0 of 124 reviews match)
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Terminix - No show for free inspection

I say around all morning today waiting for my Terminex appointment. I called them at 10am and they told me that someone would be there within 2 hours. I called again at noon and they told me thay appointment was on Monday. No mas.... It is clear that they don't know what they are doing.
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Terminix Customer Care
#1243215
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Terminix - Poor company tracking of contract

My signed contract is for financing for the year. The company is sending me bills for payment in full for the contract. They have threatened my credit rating. Luckily, I am in a position that I can go 7 years without needing my credit rating. They do not seem to know what they are doing with their paperwork.
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Terminix Customer Care
#1234590
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Terminix - Didn't show up schedule appointment

My name is Ron Ramsey I called made appointment for Sat April 14 for between 1 and 3 well no one showed up I took off work for this. I called they said they didn't know what happened to the guy! Are you serious?! No way handle business and I'm very upset over this!
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Terminix Customer Care
#1233656
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NOT RELIABLE! When I first hired Terminix, they would come during the scheduled time frame. Now, I schedule a follow up and they no call no show! I called to complain and the Rep apologized and said she would get someone to call me and schedule an appointment asap. No...
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1.9
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Terminix Customer Care
#1230517
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Horrible company, horrible customer service.We've had them through our landlord for several years now, but scheduling is always an issue. It seems that there internal communication is non existent. Although they know we prefer Saturday appointments, every time we're...
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Anonymous
PREMIER PEST CONTROL

Call Premier Pest Control we have over 100 unsatified customers from these big box profit driven company’s come see what real service is

1.0
Product
Terminix Customer Care
I didn't like
  • Unprofessional technician and service
#1192236
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Terminix showed up at my house for an appointment that I never scheduled and gave me a 10 minute heads-up that their technician was on the way. I texted the technician and told her not to come because we want the service to be scheduled when we can be home. Technician...
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Anonymous
Anonymous

I spoke to her Terminix representative and it got a quote and the representative was kind of rude, I told him that I would call him back due to I was working and my boss was r...

1.2
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Terminix Customer Care
#1171990
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Signed up for service and had to use a debit card that was for special occasions because I was having problems with my main account card.Set up for the quarterly visits. Told them not to use that card for those billings. Was told no problem. Got my first quarterly...
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Terminix Customer Care
#1143048
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Someone from “Magic Pestcontrol” the “ residential service” division of Terminix knocked my door just a few days after moving to my new house. They told me the area had quite a lot pests and need to have control otherwise my house would be “bothered”. I trusted them...
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1.0
Product
Terminix Customer Care
I didn't like
  • Fraudulent activity
  • Cheating
#1134688
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Terminix - They apparently have to many customers

I had scheduled a quote between 3 and 5 I called at 545 and asked they said no we just had it noted you requested but not that we made appointment the said they will put that I’m requesting quote again but didn’t offer me new appointment
1.0
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Terminix Customer Care
#1132659
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We had a contract with Terminix to do outdoor pest control service. The scheduler would set a date for the service person to come to our home but would not show up. Just recently I made 9 phone calls to the Terminix Company trying to understand why they kept scheduling...
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Anonymous
Anonymous

same here as well in Memphis, TN AND Nacogdoches, TX. I own two houses and am getting ready to fire Teminix for the same reasons...

1.0
Product
Terminix Customer Care
I didn't like
  • Cannot speak to local mgr to resolve a complaint
#1123533
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