Product: Terminix Customer Care Clear all filters (120 of 120 reviews match)
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Horrible company, horrible customer service.We've had them through our landlord for several years now, but scheduling is always an issue. It seems that there internal communication is non existent. Although they know we prefer Saturday appointments, every time we're...
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Anonymous
PREMIER PEST CONTROL

Call Premier Pest Control we have over 100 unsatified customers from these big box profit driven company’s come see what real service is

1.0
Product
Terminix Customer Care
I didn't like
  • Unprofessional technician and service
#1192236
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Terminix showed up at my house for an appointment that I never scheduled and gave me a 10 minute heads-up that their technician was on the way. I texted the technician and told her not to come because we want the service to be scheduled when we can be home. Technician...
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Anonymous
Anonymous

I spoke to her Terminix representative and it got a quote and the representative was kind of rude, I told him that I would call him back due to I was working and my boss was r...

1.2
Product
Terminix Customer Care
#1171990
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Signed up for service and had to use a debit card that was for special occasions because I was having problems with my main account card.Set up for the quarterly visits. Told them not to use that card for those billings. Was told no problem. Got my first quarterly...
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Terminix Customer Care
#1143048
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Someone from “Magic Pestcontrol” the “ residential service” division of Terminix knocked my door just a few days after moving to my new house. They told me the area had quite a lot pests and need to have control otherwise my house would be “bothered”. I trusted them...
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1.0
Product
Terminix Customer Care
I didn't like
  • Fraudulent activity
  • Cheating
#1134688
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Terminix - They apparently have to many customers

I had scheduled a quote between 3 and 5 I called at 545 and asked they said no we just had it noted you requested but not that we made appointment the said they will put that I’m requesting quote again but didn’t offer me new appointment
1.0
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Advertised vs Delivered
Customer service
Product or Service Quality
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Terminix Customer Care
#1132659
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We had a contract with Terminix to do outdoor pest control service. The scheduler would set a date for the service person to come to our home but would not show up. Just recently I made 9 phone calls to the Terminix Company trying to understand why they kept scheduling...
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Anonymous
Anonymous

same here as well in Memphis, TN AND Nacogdoches, TX. I own two houses and am getting ready to fire Teminix for the same reasons...

1.0
Product
Terminix Customer Care
I didn't like
  • Cannot speak to local mgr to resolve a complaint
#1123533
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Terminix had a technician come to my house on October 5, 2017, without giving me any prior notice -- no phone call, email or postcard. Of course, nobody was home because this was a weekday. I called the office and they told me that the technician treated the exterior...
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Terminix Customer Care
#1118196
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We have had terminex service in our home on more than one occasion.When you call to make an return visit company either cancels or does not show, or shows when it is convenient for them. We have had issues with roaches, they seem to make them worse every visit. I under...
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1.2
Product
Terminix Customer Care
I didn't like
  • Canceled service
  • Customer service providers
#1106530
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I told Terminix before they came out that I really needed the job done that day because I had to do a lot to schedule time off with my work, and now I will have to start all over agin with another company and take more time off. DO NOT WASTE YOUR TIME WITH THIS...
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Terminix Customer Care
#1103435
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Terminix - Worst and unprofessional!

Totally pissed off with Terminix! They didn't showed up on their appointment, the rep said the technician is on its way. The preparation for bed bug was very tedious only to cancel it last minute. Beware of this company!!!
1.0
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Terminix Customer Care
#1099302
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