My aunt had service for bed bugs was told in April that this was the last treatment.When I called to complain that the issue was never resolved and ask to speak with a manager I never got a call back. I then called back only to hear that the service manager Nick Rolan documented the account stating that it's not there problem anymore because it's been six months. Not once did we receive a call back or any type of resolution. My aunt has had this...
We spent $1200.They have terrible customer service. We had to call and fight with them to do thier job and deliever what they promised us during the first meet. I had to throw out my $500 mattress and my $599 bedframe becuz the guy refused to do his job correctly. He spent more time complaining and avoiding our call...than actually trying to help us with this problem. I will never ever use terninex again.If you call them...good luck!
I wasn't there. Now I am considering buy the tenant a new couch. His was a hideabed. He's already thrown the mattress away. Pretty soon my 3 month guarantee will be over. I haven't rented out the small efficiency (were they originated) or the apartment downstairs...because of this bed bug problem. I wish I would have called Orkin. But sheesh....$1400 on 2 rooms!!!!! And this guys is catching them....because the won't spray unless there is...
They are the worst pest control company ever.. They explain one thing and then they switch it, and act like they didn't.. Because of yalls lies, my credit is affecting me.. yall want me to pay for a service i never got and never agreed.. seriously people, terminex is the worst guys to even be with..
00 I got the 1 year warranty! After initial treatment it took 6 weeks for a follow up visit, and a few weeks just to get a response, now here we are 4 mos. Later and my 4 year old and wife are still getting bit, its terrible. Its crazy high way robbery, they were here Saturday and 3 days later my daughter is bit and I just killed 1 on my bed big as ***, there guarantee is worthless just like there treatment!!!!!! Go with a heat treatment with a warranty DON'T DO TERMINIX...
I will never, ever use this company again!Had to call this company out twice over a two year period. For 1st year follow-up visit, they never eradicated bedbug problem. They charged us again for second year of bedbug problem, For second visit, technician didn't have replacement bedcovers. On followup visit, the tech still didn't have replacement mattress covers. I made multiple calls to Terminex and we never got a supervisor call back. Still...
Hired Terminix to rid my home of bed bugs. Man came out and inspected. It wasn't a bad infestation an I sighed contract for $1300. Man comes 2 days later, claims he is new employee and not that familiar with the process. He then vaccums up a few bugs off the ceiling and steams the area with small hand held steamer. Says his boss, who knows how to do this will be at my home in a few days. Instead he returns, vacuums more off ceiling and is sorry...
On July 20, 2016 we had an inspection done in our home after finding three bed bugs in our home. The inspector told us the bugs were isolated in one bedroom and on one section of our couch. We paid $2000 for treatment and one year of coverage. They couldnt return for the first treatment for a week and we followed their prep instructions to a t. They came for the first treatmemt and we found even more bugs after they had been there. I called...
Terminix was called to take care of a bed bug problem. They immediately came out inspected and took my $1000 without issue. Getting them to come do the service was the issue. They would schedule appointments and never show up. This happened 5 times. No calls to say they weren't coming or a text from the service manager to say he can't control what happened. The excuse always seemed to be they had trouble with the freeze machine. A...
I paid $1,000 to have my home treated for bedbugs.Initially the inspector found only three, but said steam should take care of it, but if I paid extra, Terminex would follow up if we had more. After the steaming, we started getting bitten again after about a week. When the exterminator returned he sprayed poison around the couch and one bedroom and told us to put all clothes, bedding etc in the dryer to kill any possible bugs. We complied, but...
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