Not resolved
1.0
Details
Customer service
Service Scheduling
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Never on time or they don't show up at all. Seldom replace termite sticks unless you tell them to!

I fired them on Saturday.

Last year t I was home waiting all day and they never showed up. I called to complain and they said that they were here. They never even left the paperwork in the mailbox as usual so I know they were never here.

Also, they seldom replace the orange termite sticks. It's been 2 years since they have been replaced.

They were supposed to be here between 8-10 am and called to say they were running late and would be here at 11 and didn't show up until after 11:30.

Reason of review: Poor customer service.

Monetary Loss: $148.

Preferred solution: Let the company propose a solution.

I didn't like: Service, Scheduling.

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