Had terminex service for over 15 years, every time they came by, boss wrote a check for services, technician would sign receipt with check number. Regional representative sent a "courtesy letter" stating we didn't pay for service three times, and threatened to take us to court.
Boss called and arrainged for an appointment (mind you we're a retail buisness in the middle of christmas season). The regional manager came in, was huffy and insultive. Boss explained to him that he (the boss) had check numbers and reciepts for every treatment, and said " I'll tell you what, here's the $74.00 that we owe you, and cancel our service".
The regional manager proceeded to scream and yell at my boss about how we caused so much trouble. My boss withdrew the $74.00 and told him to take us to court.
Product or Service Mentioned: Terminix Pest Control.