I'm a real estate agent. I represent the Buyer and the Seller in the sale.
Terminex has the termite coverage on the home and they were called out to do a termite inspection (standard). They found termites....even though the home was under their service contract. The coverage didn't protect against current termite. They came out to treat the termites and left the house unlocked, left and rotten fruit and their lunch on the counter.
The home is vacant and we found the rotten food after about a week.
I would never use them again. Go with a local company you can trust and one that you have a good relationship with.