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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Value for money

I will never, ever use this company again! Had to call this company out twice over a two year period.

For 1st year follow-up visit, they never eradicated bedbug problem. They charged us again for second year of bedbug problem, For second visit, technician didn't have replacement bedcovers. On followup visit, the tech still didn't have replacement mattress covers. I made multiple calls to Terminex and we never got a supervisor call back.

Still found more bedbugs after second followup visit. bugs. Hired other company that successfully eradicated them. I have emailed Terminex multiple times insisting on a refund.

They still haven't called me back!


Product or Service Mentioned: Terminix Bed Bug Pest Control.

Reason of review: Poor customer service.

Monetary Loss: $2500.

Preferred solution: Price reduction.

I didn't like: Absol.

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