terminex erased my appointment, in favor of another, which was obviously more important to them. my appointment was for saturday 7/19/08 8:00am to 9:00 am and i live no more than 3 miles from their location.
i also made my appointment a week in advance. the place that was more important than me was at least 30 miles away, one way. hows that for good customer relations?
i have been a customer for over 28 years, and by the way the appointment which was more important than mine was simply an inspection, just like mine how about that?