What A joke springfield MA location called and canceled a hour before scheduled service. on the second time did not show up until hour after scheduled window.

For your home pest control needs CALL SOMEONE ELSE. Spoke to Larry from the there springfield location, acted as if it was my fault for not confirming the appoint, if you call a customer and then speak to them in person, you give the earliest appointment dates and times, customer then confirms yes that date works for me, at that point the appointment is booked. Not for terminex apparently after confirming on the phone the appointment they feel you should recall to confirm that you are going to be there. Are you kidding?

Responsible people confirm once and show up.

Not terminex Never use them they are a corporate JOKE. GOOD LUCK.

Product or Service Mentioned: Terminix Pest Control.

Monetary Loss: $600.

Company wrote 0 public responses to the review from Jul 03, 2012.
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