See "Waiting for Godot". After purchasing mosquito service, we waited for them to come: No call, no show.
We called and were promised a call and prompt service. No show, and not the courtesy of a call. 6 days of this promise to come out, no show, no call, repeat.... The technician had the sense of entitlement to schedule us "between 8 am and 5 pm", so I had to miss a full day of work....no call, no show.
Lies Lies Lies. Beware especially of Terminix of Streamwood, Illinois. Apparently, I need to make this 100 words, so: I hope they fold like a lawn chair. May they have to listen to mosquitoes in their bedroom every night as they try to sleep,...
let's add bedbugs. Wishing their pets could find new homes.
May their cable always be disconnected, their computers hang and their a/c go out in summer. Thank you for reading.
Reason of review: Poor customer service.
Monetary Loss: $1000.
Preferred solution: Let the company propose a solution.
I liked: Pleasant phone manners.
I didn't like: Being lied to repeatedly, Lack of customer service, Not serviced in a timely manner, Lack of direct customer response.