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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Service Scheduling
Value for money
1 comment

I HAD MY HOUSE COVERED BY TERMINIX FOR 38 YEARS. THE WORST SERVICE WAS WHEN WE HAD TERMITES.THEY TRIED TO COVER THE DAMAGE UP AND HIDE BAD WOOD.WHEN I FILED A COMPLAINT WITH THE ATTORNEY GENERAL OFFICE ,THEY DID SOME REPAIRS AND CANCELLED THE CONTRACT.

THEY WANTED TO FLOOD THE EXPANSION JOINT WITH A CHEMICAL THAT IS NOT SUPPOSE TO BE USED INDOORS. I SAID NO AND THEY CANCELLED THE CONTRACT.

JB.I ALSO PAID FOR THE YEARLY CONTRACT IN MAY AND THEY CANCELLED IN JUNE WITH NO REFUND.I DON'T KNOW HOW THE CONSUMER PROTECTION WILL ALLOW THEM TO OPERATE IN VIRGINIA. I WILL NOT USE THEM AGAIN

Product or Service Mentioned: Terminix Termite Pest Control.

Reason of review: Poor customer service.

Monetary Loss: $167.

Preferred solution: Let the company propose a solution.

I didn't like: Dealing with terminix customer service, Service received.

Company wrote 0 private or public responses to the review from Oct 25, 2016.
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Anonymous
Leon Valley, Texas, United States #1239312

For not use terminix they are lies they said you house will be covered and is the not true. I paid for they treatme for termite and I still have.and when I tell then to cover the new damages they said no.

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