Several times they have automated calls telling me I owe money when the bill has been paid and ck cleared. They seem to be overall incompetent when it comes to knowing what is going on and being up to date with your account. No wonder.... there are no local offices...Read more
I didn't like
- Very sorry corp communications
I was satisfied by Terminix services while I did not have any problem and they have not much to do. But several month ago I started to see cockroaches in my kitchen. I called the Terminix right away. The technician (a nice guy) came, treated the place (before the...Read more
I didn't like
- Service received
- False advertising
I received an invoice for $90. When I first called, I was just gathering quotes. I was quoted half of what I'm currently being billed. I had called Terminix to get rid of fleas inside by apartment but I still see fleas. Yesterday, I called customer service and the...Read more
Terminix - Tired of waiting
Been a faithful, PAYING contract customer for some time, then it’s like I fell off their schedule. Called for a treatment, made an appointment, arranged to be off work, waited two hours... no show. Then when I called them, they have no record of my appointment. Goodby Terminix, hello Grubbs, a local reliable family owned business!
Terminix - Horrible service!
Terenix only came to my house one time and it did not solve the problem! Kept saying they would be back but never showed!! Also having issues with billing because I have them money up front and they keep saying I never did! Horrible service!!
Terminix - They apparently have to many customers
I had scheduled a quote between 3 and 5 I called at 545 and asked they said no we just had it noted you requested but not that we made appointment the said they will put that I’m requesting quote again but didn’t offer me new appointment
Terminix - Never again
Miserable. Appointment for 8 AM. I called at 8:30. They told me it's a window, 8-12. I called at 1230. They told me the tech was out sick, but a manager would call. NO Call. I will NEVER entertain using them again
I hired Terminix for pest control, the very first day the representative said they would send a tech out. Tech NEVER showed up! I called Terminix spoke to a rep who said they couldn't get anyone out til next week. ( 6 days later) I agreed. The Tech came out set traps...Read more
Terminex came here oct 20 and exterminated inside and outside for fleas. I treated my two INSIDE CATS for fleas the same days. Everything was ok for several weeks and we got fleas again. I called them and explained the situation and explained that I couldn’t prepare...Read more
Signed up for service and had to use a debit card that was for special occasions because I was having problems with my main account card. Set up for the quarterly visits. Told them not to use that card for those billings. Was told no problem. Got my first quarterly...Read more
I am very upset with Terminix’s services. I have a gal come out to my home to check for bed bugs, I had they in my new cough and rocking chair. I had taking the cough and rocker out of my of my home. The sales gal til my that they could kill all the bugs and told me...Read more
I have used terminix for quite awhile and still a come-back with roaches. My biggest complaint now is they still are going to charge me 114.00 for a one time service in September. I thought they come out every month for the outside treatment whether you called or not,...Read more
I didn't like
- Canceled service
- Still charge because they say quarterly i did not know this
I bought the contract 2 years ago. This year squirrels got into my attic. I've spent 2 months trying to get someone to come out and fix. 1 month in, after weeks of calls, a rep comes to the house who is unlicensed to do anything. Takes pictures and leaves promising an...Read more
I didn't like
- No customer service
- Empty promises for call back
Someone from “Magic Pestcontrol” the “ residential service” division of Terminix knocked my door just a few days after moving to my new house. They told me the area had quite a lot pests and need to have control otherwise my house would be “bothered”. I trusted them...Read more
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