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Very UNPROFESSIONAL behaviours by Terminix plus causing DAMAGES to home structure with heat treatment....
Terminix is a very UNPROFESSIONAL company in many way : 1. Their sales reps only cared about getting customers contract and money....then provide NO real follow up services or avenues of reparation for the damages they caused even when we contacted them by phone and...
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Company wrote 0 private or public responses to the review from 9 hours ago.
1.2
I didn't like
  • Lack of response
  • Causing damages to house structure
#1423355
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I called for ONE service when I moved I to my new home. They make you sign a contract saying they will call every 3 months and you can either opt in or out. Well I’ve opted out and tried to cancel 5 times since that initial visit. They continue to come and service my...
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Company wrote 0 private or public responses to the review from Dec 04.
1.0
#1415240
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MY SERVICE WITH TERMINIX HAS BEEN CANCELLED SINCE 3/2018. I’VE BEEN RECEVING CALLS ON A DAILY BASIS FROM #516 249-8649. WHEN I ANSWER THE CALLER HANG UP. I JUST RECEIVED THE LAST CALL TODAY 12/04/18 AT 2:14 PM. I DID NOT ANSWER FOR IT IS GETTING TO BE AGREVATING AND...
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Company wrote 0 private or public responses to the review from Dec 04.
#1415017
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I had a scheduled appointment and no one showed up or called to let me know what was going on. I called them and was told they would have to call me back as they weren't sure what happened. While waiting the original Inspector called me and apologized, he was very...
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Company wrote 0 public responses to the review from Nov 29.
#1411063
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We got bedbug treatment done from them 6 months back. But they were never able to help us get rid of them. They treated our place 4 times over a period. Everytime they had different reasons for failing. Every time they had different requirements (1st without any...
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Company wrote 0 private or public responses to the review from Nov 21.
1.0
I didn't like
  • Cannot speak to local mgr to resolve a complaint
  • Customer service
  • Discrepancy of what was promised and reality
#1405281
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ery mixed review follows. After getting ants in the house in 2016, we contacted Terminix and the techs. Anthony and Albert, for General Pest control, that have come to lay baits and spray have been informative, personable and timely. Calling for them to come back after...
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Company wrote 0 public responses to the review from Nov 18.
#1402939
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Very mixed review follows. In 2016, after getting ants in the house, we contacted Terminix and the techs. Anthony and Albert, for General Pest control, that have come to lay baits and spray have been informative, personable and timely. Calling for them to come back...
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Company wrote 0 public responses to the review from Nov 18.
#1402936
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In September my brother and I had a contract for a one time service agreement with a followup visit for exterior ant control which also included an additional one time fee for Mosquito extermination with one follow up visit from Terminix. Ben a good exterminator was...
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Company wrote 0 private or public responses to the review from Nov 17.
3.3
#1402555
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Terminix - Terrible customer service!!!!

I’ve been trying to get my money back since July .. I’ve emailed,texted, and called the office several times and they keep telling me the manager will call me back it’s november and I’ve heard nothing!!!
Company wrote 0 private or public responses to the review from Nov 16.
1.0
Details
Customer service
Service Scheduling
Value for money
#1401938
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This summer a rep came to our door with the opportunity to have our house sprayed for $100 if we were not happy with the service we could cancel. We signed paperwork based on the what the rep said but the paperwork was much different. The cancellation fee is $79 ....
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Company wrote 0 public responses to the review from Nov 15.
Anonymous
Anonymous

Ummm, it's worse than that - our Terminix contract had to be cancelled in writing, 30 days before the end of the "one year term". They tried to charge us for another year 10 m...

1.4
#1400871
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