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I called last Friday and talked to a rep who answered the phone. She discussed pricing and then gave me several option times for the following Monday. I chose between 3-5 and she said they would call 1/2 hour before they were to arrive. This was just to discuss what...
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1.0
#1285263
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TERMINEX SENT A BUG SPRAYER TO MY HOME IN ABOUT 10 DAYS AFTER I CALLED THEM. THE WOMAN CAME TO OUR HOME & SPOKE TO US ABOUT ANTS AND BUGS AS IF SHE EARNED A PHD IN ENTOMOLOGY. IT WAS A MEMORIZED SPEACH AND ALL TALK NO RESULTS. THE ANTS IN OUR HOUSE DECREASED IN NUMBER...
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#1284934
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bad experience with Terminix, no one showing up for the scheduled date! and no call, no explanation, and the lady I called doesn't know any thing and I was rescheduled without my confirmation. no services at all!!! bad experience with Terminix, no one showing up for...
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1.0
#1283453
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Have called multiple times, service was scheduled, but no one showed up and there was no call to explain why. Have requested to speak with a manager, was told that a manager would call me back so far no one has done so. I would like to know what happened to guaranteed...
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Anonymous
Rose

I had a great boss once. He told me he believed a company was like a chain, that it was as strong as its weakest employee. I agree with that assessment. When company promises ...

#1278090
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Terminix - Horrible ripoff
I went to Terminix for a bed bug issue my husband brought home while traveling in New York. I chose them because of their 30 day “guarantee” and multiple treatments promised. I purchased the bed covers which increased my warrant to 90 days, which they tried to deny...
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1.4
#1276593
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We scheduled an inspection for Saturday. It's Friday morning and I just happened to be home but wasn't expecting anyone. Someone was at the door but I didn't feel comfortable opening the door for strangers we're not expecting, so I ignored it. Then I hear some noise...
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#1275503
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Terminix - Stunningly unreliable
See "Waiting for Godot". After purchasing mosquito service, we waited for them to come: No call, no show. We called and were promised a call and prompt service. No show, and not the courtesy of a call. 6 days of this promise to come out, no show, no call, repeat.......
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2.0
I liked
  • Pleasant phone manners
I didn't like
  • Lack of customer service
  • Not serviced in a timely manner
  • Lack of direct customer response
#1274453
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I had an issue with moles in my yard. They came to my house and tricked me into a year subscription for an "Exclusion Service" for ~$750. They made me digitally sign a contract in a cell phone. I was OK with it as they state they provide THE STRONGEST GUARANTEE IN THE...
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1.6
#1273419
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I have had their bating stations for 10 years. Recently I had a swarm and it has been impossible to get them to make an appointment. They say you can make an appointment on line, not possible. You fill out the form press submit and every time it comes back could not...
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1.0
I didn't like
  • Service
#1272714
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Contact Terminix

Mailing Address:
The Terminix International Company Limited Pa
860 Ridge Lake Blvd.
Memphis, Tennessee 38120
United States
Phone:
(844) 251-2164
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After setting appts. twice for yearly inspection for termites, they were both a NO SHOW by the company tech. Many calls to customer service dept, in Tampa. Finally got it straight per Tyler- branch mgr. Tech came out omn 5/31/18 without proper baits for our traps, that...
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1.6
I didn't like
  • Entire experience
#1271985
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