I have had many complaints with customer service. They did not show up for appointments and always had an excuse.
The office could not get things straight and when I called I did not get a call back. No one seemed to care.
When I called about a bill I did not get satisfaction. They are very disorganized and I would say stay away and find a company that you can rely on. Every time they claimed they would fix the problem they didn't.
No one seems to know what is going on. Another problem is that you don't have a direct number to your local office so when you call they don't care about what is happening in your area.
Product or Service Mentioned: Terminix Pest Control.