Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

On 1/4/16 Terminix estimator (Louis) came to my house to inspect a minor termite damage to the wood floor of the second floor of my townhouse ("TV Room").

Louis marked an area of 600 square feet to be treated:

Two (10'x10') walls in the garage.

Ceiling (10'x10') in the garage.

Two (10'x10') walls in the TV Room.

Wood floor (10'x10') in the TV Room.

Louis quoted the cost for the treatment of 600 square feet of my townhouse to be $900.

A few days later, Mike the Terminix technician came and told me that a spot treatment of 2'x2' is sufficient and that Louis over-estimated the job.

As the area that was treated professionally by Mike the Terminix' technician is vastly smaller than the area estimated by Louis the estimator, I asked Terminix to reduce the cost for the job from the previous quote of $900.

Terminix refused!

Reason of review: Pricing issue.

Monetary Loss: $900.

Preferred solution: Price reduction.

I didn't like: Dealing with terminix local management.

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