We ordered additional work for our home at a cost of $1500.00 in which we gave a deposit of $500.00, which was not to be cashed until the work was performed. They cashed it immediately and we still had three days in which to cancel, which we did.
They cashed it here immediately and here it is already six weeks later and I still haven't gotten a refund.
I have called their "customer" service number at least seven times, was told that my district manager would call back and I would have my money immediately, neither has happened.
This person wrote the review because of poor customer service at Terminix. Reviewer claimed that he or she lost $500 and wants Terminix to issue a full refund.
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.