I have had their bating stations for 10 years. Recently I had a swarm and it has been impossible to get them to make an appointment.
They say you can make an appointment on line, not possible.
You fill out the form press submit and every time it comes back could not submit. When you try and call the local office telephone number it automatically switches to central office and after 10 minute hold 5 different times all they do is take a message and say someone will call back and no one does.
I believe they do not stand behind their system and all they want to do is collect the renewal fees year after year.
I would never use them again or recommend them.
Product or Service Mentioned: Terminix Customer Care.
Reason of review: Poor customer service.
I didn't like: Service.