I bought the contract 2 years ago. This year squirrels got into my attic.
I've spent 2 months trying to get someone to come out and fix. 1 month in, after weeks of calls, a rep comes to the house who is unlicensed to do anything. Takes pictures and leaves promising an appointment. No appointment.
the terminix phone line is unable to contact the local office - ever!! escalations to branch and regional managers - no response ever.
the operator gave me the number to the corporate office, its closed on a 10am EST on a Tuesday. Recap: Terminix is a lousy company to do business with.
Product or Service Mentioned: Terminix Squirrel Pest Control.
Reason of review: Poor customer service.
Monetary Loss: $500.
Preferred solution: Deliver product or service ordered.
I didn't like: No customer service, Empty promises for call back.