I've had a contract with Terminix for 5 years. A couple of years ago they lied to me about having termites and told me I needed to 'tent' my home for thousands of dollars, about $$$ 20,000!!.
I had several other companies tell me then and after on a yearly basis since then that I don't have termites. They LIED!!! About a year ago I cancelled my service since my lawn treatment service was also taking care of my pests. I noticed recently there were rats in my yard.
I called Terminix and they said treatment of rats was included in the service so I decided it was cost- efficient to re-instate. 1) the inspector told me the rats were also in my attic, specifically in the unsulstion and that i needed an 'exclusion' for around $$1,000.00 dollars. ive had 3 companies come to inspect and every single one agrees that again they LIED!!
2) after re-instatement and first charge of $137.00 they claim outside rat treatment is not included. Again, they LIED in the phone to get me to re-instate my service!!!