Strike 1-lack of follow through on getting a quote to start the job. I had to chase them to complete.
Strike 2-During first service call traps were laid out for rodents which was the primary reason for purchasing the Terminix service.
Technician stated she would be back out in a couple of days to check the traps. Within a couple of days a Pack Rat was trapped. After 1 week in Arizona sun the only recourse was for our property manager to dispose of the Rat. Terminix even after 7 weeks has not been out and it forced us to call.
We use Terminix in Minneapolis and have excellent service. Scottsdale service is poor.
Product or Service Mentioned: Terminix Manager.