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Updated by user Aug 16, 2022

I paid the full price but canceled the pre paid renewals which Jeremy had denied me but had no legal right he was just bullying me. This is the worst experience ever!!!!! I lost about $ 6,000 because of the shotty job!!!!

Original review updated by user Jun 29, 2022

I had squirrels in my attic and they had eaten through my gable and screen. I called terminix and Stacy came did her investigation and said that they would remove insulation and fill in all holes in attic and do repairs needed.

She said they would replace my inferior gables and screens with18 gauge metal gable and screens. Because I could not pay total amount they offered credit of which I have great credit. Well part of the deal is you have to finance are prepaid recurring charges. The work was not done and what was done was done by unskilled workers.

They did not replace gables and the metal screen they used looks like window screens. The rain gutter covers a must have come off another house because they are bent and not fitting. The house did smell lemony but Were the holes in the attic sealed like Stacy stated would be done, I am afraid to investigate because they didn't even trim the screens on the outside where the work can be seen. It took over a month to not do the job promised.

I want to negotiate a fair price and get as far away from terminix as possible but Jeremy the business manager in Nicholasville KY said he will not let me out of the contract and will not cancel the prepaid recurring charges which is for future services that I don't want from Terminix. I do not want there unskilled workers on my property at all. If the job was done professionally and as what was supposed to be done I would have happily wanted them to continue our business agreement. However They are not trustworthy they try to hold you to a contract they don't keep and just make money without doing the service.

They didn't come about 4 times and when they did it was the worse job I have ever seen.

I called their corporate office 4 times to cancel and negotiate a pay off but it's a wearing down the customer game. DONT USE TERMINIX THEY HAVE FRAUDULENT PRACTICES THEY PROMISE VERBALLY THEN GENERALIZE REPAIRS I WAS TAKEN IN HOWEVER IF I CAN HELP OTHERS NOT TO BE TAKEN FOR $7,480, SENIOR IN TEARS

Terminix Pros: No pros for this company.

Terminix Cons: Do not deliver at all, Unprofessional workmanship, False promises, Rude and uncompromising manager.

Location: Nicholasville, Kentucky

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You should have been a bit more vigilant. If the project was outside of your comfort zone, a second or even third opinion is warranted prior to pounding a single nail. I'm sorry.

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