Update by user Feb 04, 2013
Original review posted by user Feb 04, 2013
Inspector: hustled me and acted like I owed him, didn't know his products, said he looked for openings in the attic but didn't, signed me up for a service and then I never heard from him again. Inspector does not talk with technician and he does not report to home office.
Technician: Won't look for opening in attic because that's the inspector job, won't come back to check on the 2 measly traps, you must call to get him to come back. The 2 measly traps are just inside the attic opening because it is a liability for a pest control company to stradle the framing to get further in.
Home Office in Pleasanton CA: All locations roll over to national so every time you call which for me was every other day for 28 days you get someone new who takes your info and supposidly passes it on to the local office. But no one follows up to your message or calls to see if you still have the $*%^*( rats so you start all over with national number.
Home Office Manager: I finally reach him after 3 weeks and he sends out the tech %($*^)) for what????? Tech checks the traps....no rats.
BECAUSE YOU IDIOTS THERE IS AN OPENING IN THE ATTIC THAT NEEDS TO BE FIXED.
On and on and on. Complete morons. 28 days later and I have multiple nests and rat droppings. Guess who I am hiring to do the job of a pest control company? A Handy man. Terminex will never get my business again.
Product or Service Mentioned: Terminix Pest Control.