I had a contract, but canceled both termite and pest maintenance policies. Started with termite policy (as required) with purchase of home, later added pest due to fire ants in yard.
Terminix never came on time. I would *** half days, and no one would come, or they were running behind; and I'd have to cancel service, and go back to work. DO NOT TRUST them to service your home without being present. I am a teacher and off during summer.
I'd schedule am service, and they would come pm. I saw a service on his way to my home as I was driving down the street, I see terminix guy. When I return, within five minutes, I have a notice of service slip on my door. I told them I wanted service to be done again, if so.
They also damaged my fence, which locks from the inside, due to coming when I was not home, and forcibly trying to enter my backyard.
Use a locally company. Do not sign a contract with terminix, or you WILL regret it!!!
Product or Service Mentioned: Terminix Termite Pest Control.
Reason of review: Bad quality.