Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Service Scheduling
Value for money

we paid and have been waiting for 2 weeks for a date of service and have not received a call. Now that I called, they have a date of 2 weeks away.

Therefore, after we paid, they will do the service a month later??? NO WAY! I am going to another company. Now after countless phone calls and emails sent out by the company to have someone contact us with a date, I had to be the one to call them constantly to get information.

The only thing they did was accommodate me for a year free renewal.

I will NEVER use this company again. I have never have been so disappointed before.

Product or Service Mentioned: Terminix Termite Pest Control.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

I didn't like: Customer service providers, Unprofessional, No return call to confirm appointment, Lack of direct customer response.

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