we paid and have been waiting for 2 weeks for a date of service and have not received a call. Now that I called, they have a date of 2 weeks away.
Therefore, after we paid, they will do the service a month later??? NO WAY! I am going to another company. Now after countless phone calls and emails sent out by the company to have someone contact us with a date, I had to be the one to call them constantly to get information.
The only thing they did was accommodate me for a year free renewal.
I will NEVER use this company again. I have never have been so disappointed before.
Product or Service Mentioned: Terminix Termite Pest Control.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.
I didn't like: Customer service providers, Unprofessional, No return call to confirm appointment, Lack of direct customer response.