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I had already scheduled a Terminix appointment on Thursday. A few days later Terminix leaves a message on answering machine with an entirely different date just two days notice.

I never scheduled that. I call the number above, explain the issue, and I'm placed on hold for ten minutes. I was totally forgotten even though I provided my customer number. The phone rolls over to a new person who starts the whole process over and indicated that the date I had scheduled did not show up.

Eventually, I was able to get the original date I thought was already set up. The worse part is the entire time the person is re-scheduling, what should have already been in the system, the Terminix employee is yawning loudly and behaving like this is such a bother.

Wow, really.... What can I say (Yawning in Miami).

Product or Service Mentioned: Terminix Pest Control.

Reason of review: Poor customer service.

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