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This company was supposed to come out to give me an estimate on bird removal. First off the call center will tell you anything and it is contrary to what the actual technicians say.

On the day of the supposedly free estimate a technician named Steve told me it was going to be about $1200 to remove a nest on the third level of the home because he would nedd a lift? I was like what? It was very hot that day and he let me know that he was currently in Hilliard and had no intetest in coming to Canal Winchester. The roof isn't at best 25 feet.

He also told me I didn't waste a day waiting on him because I could've done something besides wait on him.

I was angry because I have a special needs son and it is very difficult to plan around that as well as being held up by a business who just threw out a price without seeing the situation and couldn't be bothered because of the heat. The company is a fraud.

Reason of review: Poor customer service.

Terminix Cons: Lies from customer support.

Location: Canal Winchester, Ohio

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