I was forced to work for these idiots for a couple of years. It was awful!!
I will tell you exactly what goes on behind the scenes...You are forced to work from sunup to about 8 or 9 pm. They pay you a salary, but it does NOT make up for all of the hours that you end up as their personal slave and whipping post. As a technician there, the ONLY training that we were provided with was to ride with a tech for a week, them boom...you are fully trained. The only technical training that is provided to the employees are to watch a bunch of videos that they rush you through, without a clear concept of safety training, or safety around poisons.
I was never issued any safety gear, nor did our particular office even have a "bee suit" for going on wasp nest exterminations. I was told to "spray" them with my "hand can"(compressed air sprayer) and that I would just have to take my chances and "hope that you don't get stung"(managers words exactly). I was stung on many occasions, and am most grateful that I was NOT allergic to the stings. They never paid there fuel bills, and my company issued gas card was declined...how embarrassing was that?
I was injured on the job, and Terminix never paid that bill, and one day as I went through my personal mail at home there was a collection notice/letter as it seemed that Terminix never paid for the ER visit when I was injured on the job. Before cell phones were so popular, I was required to make calls to "my"/their customers all day long on my own dime,so I routinely had no money for lunch. The regional manager told me to "take it off your taxes" Yeah, like the IRS would have believed me. When I had to be absent from work due to major surgery, I was told that if I did not return in 4 days time I would be fired.
The surgeon was furious when he found out that I had gone back to work way too soon, even though I couldn't hardly stand up. I was only able to service one account that day, and begged him as I was crying due to the pain, to PLEASE let me go home...All the manager said was "what about your route?" They do NOT care about their employees, and how can the employees be expected to care about their work, when the management has NO respect for the ones who are in the trenches doing all the dirty work. Terminix is an awful company, and they will also sell you services that you do NOT need. This is how they make their money for those cooperate pigs and fatcats sitting behind there big desks in Memphis,TN.
Terminix is owned by ServiceMaster, and ServiceMaster also owns TruGreen-Chemlawn, Merry Maids, and American Home Shield. Those companies also have a very high customer complaint rate as well. Do yourself a favor, and do not let these idiots anywhere near your home, they will wreck something, steal from you, damage your property and in the end, rip you off by trying to get you to pay for a year in advance by offering you some sort of discount if you prepay for the entire year. Don't do it!
If you decide at a later date to cancel, then it is extremely difficult to get your money back.I know this, as I have seen it first hand. Also, if you call for extra service, don't count on it getting done. The techs routinely ignore messages for extra service calls because they don't get paid for those, so they would rather service an account that they can make money on. I saw many times where a customer would call for additional service 5,6,or even 7 times with NO return phone calls.
So, after reading this, I will let you decide if you really want these idiots on your property. There are reputable companies and exterminators out there that really do care about their work...Too bad the ServiceMaster network of companies are not one of them!
Product or Service Mentioned: Terminix Pest Control.